Frequently Asked Questions
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Sustly helps SMEs bring clarity, structure and organisation to both sustainability and operations.
We do this through two core offers:The Sustainability Strategist - for businesses needing practical direction and structured sustainability activity
The Green OBM - for organisations wanting smoother operations, clearer workflows and better delivery
Both offers are grounded in the same principles: clarity, structure, practicality and alignment with how small teams actually work.
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Not at all.
Many of our clients work in adjacent fields or simply need to respond to increasing sustainability expectations from their clients, supply chain, or tenders.
You only need a willingness to get organised and move forward in a structured way. -
Choose this if you want:
A clearer understanding of what sustainability means for your organisation
Someone who can translate broad goals into manageable actions
A structured approach that fits your team’s capacity
Help responding to sustainability questions or requirements from clients or suppliers
If you want sustainability to become a smooth, organised part of your operations rather than an occasional reactive task, this is a strong fit.
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The Green OBM fits businesses that want:
Better operational organisation
Clearer processes and workflows
Less firefighting and more consistency
Smoother delivery and improved team coordination
It’s especially helpful for SMEs growing quickly, experiencing internal bottlenecks, or needing a more organised operational rhythm.
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No.
Some clients work with one.
Some need both over time.
Both offers share the same structured, practical approach - they simply focus on different parts of the business. -
Typically:
SMEs
Small, specialist consultancies
Agencies
Founder-led or micro-businesses with growing delivery demands
Organisations without internal sustainability or operational roles
If you don’t have a sustainability or operations lead, this works especially well.
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Yes - all sustainability and OBM services are delivered remotely.
This keeps things flexible, focused and accessible for your whole team.
(Consultancy elements may involve agreed on-site work if needed.) -
No.
Gathering, organising and simplifying sustainability information is part of the process.
You don’t need anything polished or “ready.”
We start from where you are. -
Yes - for organisations that would benefit from ongoing clarity, direction and organisation as sustainability or operations evolve.
Others prefer short-term involvement to gain clarity and a structured plan.
Both options work, depending on your needs. -
Very little.
A willingness to talk openly about your operations, your pressures and your goals is enough to start.
Everything else is shaped around your capacity and current situation.