Who we are

Sustly was established because we believe you can deliver real, positive impact without compromising on commercial success.

There are so many small businesses that could be making a genuine difference to the way our world works.

We work with you to build strong, calm and resilient operations so you can deliver your service consistently.

A woman with shoulder-length brown hair, wearing glasses with dark frames, and a black top with a green and yellow floral pattern, standing in front of a plain white wall.

Karen Daniels - Director

Sustly is led by Karen Daniels, founder of Sustly Business Solutions, working with ethical and responsible businesses that want to run well.

Karen's work focuses on taking responsibility for how organisations run day to day - when delivery pressure is high and too much of the organising, decision-making and follow-through sits with the owner by default.

A Chartered Waste Manager and IEMA Practitioner, Karen brings extensive hands-on experience in operations, sustainability and environmental management. Her approach is practical, well defined, and grounded in how organisations actually function.

Working with Sustly

The feedback below reflects how Karen works in practice - from people she has worked alongside, managed work for, or been trusted to take responsibility inside their organisation. This includes feedback from both business management and sustainability‑focused roles.

Five‑star average based on client feedback

Five purple stars in a row on a white background.

“I had the pleasure of managing Karen during her time as Sustainability Lead with North West Ambulance Service NHS Trust, where she consistently demonstrated exceptional technical expertise and a strong understanding of the wider sustainability agenda. She combines deep subject knowledge with a practical, values‑driven approach, genuinely living the principles she advocates. Approachable and collaborative, yet confident in challenging established ways of working, she brings fresh thinking that leads to meaningful results. Her professionalism, integrity, and commitment to sustainable improvement make her an asset to any organisation, and I have no doubt her consultancy will deliver real value.”

- Stephen Fawcett

Contact us

If you’d like to discuss whether Sustly is a good fit, please fill in the form and we’ll be in touch.